Shipping Policy
Thank you for shopping with Blackwell Medical Supply. This Shipping Policy explains how and when orders are processed, shipped, and delivered.
1. Order Processing Time
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Orders are typically processed within [1–3 business days] after payment is received.
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Orders placed on weekends or holidays will be processed the next business day.
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Processing time does not include shipping transit time.
Some medical supplies may require additional verification or handling, which could extend processing time.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping
Delivery times are estimates and may vary due to carrier delays, weather conditions, or supply chain issues.
3. Shipping Rates
Shipping costs are calculated at checkout and depend on:
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Order size and weight
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Shipping destination
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Selected shipping method
Free shipping may be offered on qualifying orders, promotions, or subscriptions, as indicated on our website.
4. Shipping Destinations
We currently ship to:
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United States and Puerto Rico
5. Medical Supply Shipping Considerations
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Some items may require special handling or carrier restrictions
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We reserve the right to cancel or delay shipments that do not meet regulatory compliance.
6. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
7. Delays & Carrier Issues
We are not responsible for shipping delays caused by:
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Weather events
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Carrier service disruptions
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Incorrect or incomplete shipping information provided by the customer
If your order is significantly delayed, please contact us and we will assist where possible.
8. Damaged, Lost, or Missing Packages
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If your order arrives damaged, contact us within 30 days of delivery with photos of the package and product.
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If a package is marked as delivered but not received, please contact the carrier first and then notify us.
We are not responsible for packages lost due to incorrect addresses provided at checkout.
9. International Shipping
International shipments may be subject to:
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Customs duties and taxes (paid by the customer)
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Import restrictions or delays
We are not responsible for orders held or rejected by customs authorities.
10. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Us
For shipping-related questions, please contact: